Privacy Policy

Rental Policies

Welcome to Bethany Beach, Delaware. We look forward to serving you and hope you have a delightful vacation!

Contact Us:

Reservations and/or Questions: 302-537-9700
beachrentals@bethanyarearealty.com

Mailing Address:

Bethany Area Realty LLC
778 Garfield Parkway
Bethany Beach, DE 19930

Rental Office Locations:

Check your Rental Agreement for your check-in location:
778 Garfield Parkway, Bethany Beach, DE 19930
(Next to WaWa on Rt. 26)

Rentals

We offer weekly, mini-week, seasonal and year-round rentals.

Payment

Your rental agreement will be emailed to you immediately upon placing your reservation. Your rental agreement will come in an eSignature document.  Follow the instructions to review, sign, initial and send back.  Your deposit (60% of the rental fee) should be mailed to: Bethany Area Realty, LLC, 778 Garfield Pkwy, Bethany Beach, DE 19930 within (7) seven business days. If the deposit is not received within seven business days, we reserve the right to cancel the reservation and return the rental deposit less the processing fee. A $60.00 (plus 1% of the rental fee) non-refundable processing fee is charged with every reservation. Please read your rental agreement for accuracy, sign, date and return within seven days to confirm your reservation. Payment in full is due 45 days prior to check in. Mail balance payment to: Bethany Area Realty, 778 Garfield Parkway, B Bethany Beach, DE 19930. All rates are subject to tax and community fees. Bethany Area Realty accepts all credit cards for payment and there is an additional credit card fee of 3.25% for all Mastercard, Visa, and Discover cards. If paying by American Express, the credit card fee is 4%. Tenants have the option to pay by check, or ACH without a fee.

Accidental Limited Damage Waiver Fee

Guests pay a non-refundable damage protection fee of $150 that will cover up to $300 of any accidental property damage reported during their stay. Willful damage, theft and negligence are not covered under this plan. The Guest is responsible for any amount over the $300 and all costs for damage intentionally inflicted on the property during his/her stay whether caused by the Guest or the Guest’s family or friends.  This damage fee is in lieu of a security deposit.

Customer Service

If you have questions about your rental, please call our office at 302-537-9700. Our Rental Associates will be happy to assist you.  We are open 7 days a week, 9PM – 5PM (except holidays).

Check-In Time

Check-in time is between 3:00 PM and 5:00 PM. at our office, unless stated differently in your rental agreement. SORRY, NO EARLY CHECK-INS so that we can leave sufficient time for the cleaning service to prepare the rental home properly for your vacation! If you will be arriving after 5 p.m., please call us to make arrangements for obtaining your keys after business hours. Our office closes promptly at 5:00 PM. In the event that rental guest does not notify us of delay/late arrival, Bethany Area Realty will not responsible.

Check-Out Time

Return the keys promptly at 10:00 AM to the our office, unless stated differently in your rental agreement. Guests are responsible for the property until all keys, pool tags/passes, fobs, and parking permits, etc. are returned and the property is vacated. Guest agrees to pay for excessive housekeeping and maintenance fee if property is not left in the following condition:

• Remove all food from refrigerator and all trash from property.
• Clean dishes and utensils and store them properly.
• Make beds.
• Leave furniture arranged properly.
• Check all drawers and closets for personal items.
• Close windows and lock the doors when leaving.

Priority Reservations

To reserve the same property and week for next year, simply complete the priority reservation form at time of check-out. Priority reservations are subject to availability and cannot be guaranteed.

Cancellations

All cancellations must be in writing. Cancellations or transfers to another property will be charged 15 percent (15%) of the gross rent if the property is re-rented for the full amount. If property is not re-rented for the full amount, the full rental deposit is forfeited. A non-refundable processing fee is charged on each reservation. If Guest has not checked-in within 24 hours of the arrival date, the reservation may be cancelled and all rental monies forfeited. Your reservation will be in effect upon receipt of your deposit and the cancellation policy will apply.

Linens and Towels

Guests need to provide their own bed linens, towels, paper products, and soap, unless noted in the rental agreement.  Kitchens are equipped with dishes, flatware, glasses, pots and pans.  Please contact Shore East at 877-613-3279 if you would like to rent towels or linens.

Parking

The number of assigned spaces varies by Property. Where required, it is the Guest’s responsibility to obtain parking permits and pool passes, a deposit may be required. Parking permit and pool fees vary. Some buildings cannot accommodate oversized vehicles and alternate parking is not provided. Bethany Area Realty is not responsible for illegally parked vehicles. Boat trailers, or any other type of trailers, are not permitted to park on city streets, community or in condominium parking lots. 

Pets

Pets belonging to guests are prohibited on premises, unless specified in the rental agreement.

Smoking

All of our properties are smoke-free.

Swimming Pools

Most pools are open from Memorial Day to Labor Day. The opening and closing of pools varies and is at the building or communities discretion. Pools are closed periodically for maintenance without notice. There is a fee for any parking and/ or pool passes that are not returned. The amount of the fee varies by community.

Lock-Out Charge

There is a fee of $100 for lockouts, payable when guest is admitted to property.

Grills

Fire Ordinance: Gas or BBQ grills are provided for single family homes and townhomes at the owners discretion. Rental guests are required to provide their own charcoal & gas for grills. Grills of any kind are not permitted in any multiple unit buildings, balconies or screened porches.

Occupancy

The property owners, whom we represent, have instructed us to rent to family groups only. Non-family, non-chaperoned, high school, or college groups are not permitted. In addition, the number of guests occupying the property shall not at any time exceed the maximum limit set. Identification of all occupants must be furnished upon request. Violation of any of these policies can result in denial of access to property, cancellation of the reservation, and/or immediate removal from the property without refund.

Agency Relationship

Bethany Area Realty, LLC (Agent) has an agency relationship with owners of properties in our rental program. The Agent has been hired and paid by owners for services rendered. In all negotiations regarding these properties, the Agent will be representing the best interest of the owner.

Rental Properties

Each property is privately owned and reflects each owner’s personal tastes and requirements. If you have a specific need, please advise us prior to making your reservation, as we will be unable to make substitutions or refunds upon your arrival. Rates are set by the individual owners.